NEED HELP?

for any questions relating to an existing order, contact us at orders@kindachildish.com

for all other questions, contact us at support@kindachildish.com


PROCESSING TIME

the time needed to fulfill an order varies from 1-5 business days. estimated shipping timeframes go into effect after order processing is complete.


ESTIMATED SHIPPING TIME

Unites States: estimated 3-10 days.

international: shipping times may vary by country. if order is not received within 20 days, please check with your local customs office to verify the status of the package.

items marked “delivered” by the shipping carrier are considered delivered for the purposes of refunds and cancellations.


SHIPPING FAQ

buyers are responsible for providing an accurate and up-to-date shipping address. if you need to make a change to your shipping address, please contact us asap so we can try to help. if we are unable to change your shipping details, you will need to contact the carrier directly to have your package rerouted. if an item is not delivered to the buyer because of an inaccurate shipping address, please email us at orders@kindachildish.com, so we can address the issue. the customer is responsible for any additional shipping costs, should they arise.


CUSTOMS AND IMPORT TAXES

buyers are responsible for any customs and import taxes that may apply. Kinda Childish is not responsible for delays due to customs.


RETURNS, EXCHANGES AND CANCELLATIONS

returns and cancellations are not accepted at this time. all exchange requests must be filed within seven (7) days of order delivery by emailing us at orders@kindachildish.com. if an exchange is approved, it can only be for a different size, not a different style. if you received a damaged or incorrect item, please email orders@kindachildish.com within seven (7) days of delivery to fix any issues & concerns.

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